Customer care

Our Customer Care team is here to ensure that our relationship with you as customer is efficient and reliable. Plenty of information is provided through our FAQ and the customer portal My pages. If you can't find answers online or need more help with orders, invoicing and license management, feel free to contact the team.

FAQ

Contact Customer Care in your region

Customer Care Europe Team

When contacting us, please state your

  • name
  • company
  • country
  • license number

Customer Care US Team

When contacting us, please state your

  • name
  • company
  • country
  • license number

Customer Care APAC Team

When contacting us, please state your

  • name
  • company
  • country
  • license number

Contact your closest team:

Email for Customer Care Japan: customercare.jp@iar.com

Email for Customer Care Korea: customercare.kr@iar.com

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