IAR Systems supply future-proof software tools and services for embedded development, enabling companies worldwide to create the products of today and the innovations of tomorrow. Since the start in Uppsala in 1983, our solutions have ensured quality, reliability and efficiency in the development of over one million embedded applications worldwide.
If you have a track record in leading others as well as in technical problem solving, and the expertise and passion to focus your energy on engineering and to build relationships we would like to hear from you! We are looking for a person to lead our Technical Support team. You should be talented in both leading others, as well as in performing excellent customer service and support.
This is an exciting opportunity for the right person to join a highly successful company that is financially very strong as a result of market-leading products and services, having a large and loyal customer base and excellent partnerships within the embedded systems community.
The US Support Team Leader will be in charge of our Technical Support team in the US. Our US Technical Support team is located at three different offices in the following cities; Foster City (CA), Marlborough (MA) and Dallas (TX). You can choose to be located in either Foster City or in Marlborough. As US Support Team Leader, you will not only lead the Support team, but also yourself be part of handling the Support flow; assisting customers over the telephone, via email and over video web conference. The Technical Support team will support the sales team in their efforts to grow the customer base by providing excellent support services and ensuring unrivaled customer satisfaction.
Job definition US Support Team Leader
The intention is to find qualified candidates and meet with them for interviews as soon as possible in the Foster City (CA) office or the Marlborough (MA) office.
If you are who we’re looking for, there is great opportunity for personal development and expanded responsibility. IAR Systems is an Equal Opportunity Employer with a commitment to success and diversity. We encourage all qualified individuals to apply! Interested? We look forward to receiving your application and the opportunity to discuss with you!
Apply by email to firstname.lastname@example.org. Please subject the email “US Support Team Leader”, thank you!