Operational Manager

About the role

We are looking for a person who can make our team more efficient and productive with professional back-office management experience. There are two account managers, two engineers, and a marketer on the team. You will be the person responsible not only for task execution as a team player but also for the management of business administration and customer care duties.

This position will be responsible for providing excellent Business Operations, Customer Care, Finance, and General Administration that includes, but is not limited to, the following functional activities:

• Business administration for Customer Care, Finance, Logistics and HR

o Handle incoming orders with Salesforce CRM system, and deliver on time

o On-time billing to customers after delivery/service completion

o Check cash collection after billing to ensure there are no overdue

o Liaison for processing performance bonds, warranty bonds, L/Cs, etc.

o Documentation for shipment and provide logistical support

o Support local HR tasks incl. admin. onboarding, off boarding

o Coordinate with local referral agencies on recruitment

• Office management

o Maintaining office assets and general administration of the office

o Negotiate contracts with external vendors

o Other office duties as and when necessary Qualifications To succeed in this role, we believe you are experienced in various back office management fields, tasks, and responsibilities.

 

The following are the requirements for the role:

• Min. Bachelor’s Degree or equivalent professional experience in office management

• Min. 7 years of experience in a similar multi-tasking role with a maturity of judgment and discretion

• Display initiative and problem-solving ability as a solution provider

• Complete understanding of the administrative duties of the job with a broad understanding of the departmental/technical aspects of the job

• Experience in cross-functional project management

• Logical thinking, ability to organize, prioritize and work to tight deadlines or under pressure

• Self-driven with a strong mindset, comfortable with a fast-paced, always-on, highly ambiguous environment

• A good negotiator and mediator in PDCA cycle & vendor management

 

IAR is a global company in a worldwide market, thus you need to possess strong communication skills (both verbal and written) and people skills to be able to deal with people from diverse backgrounds face-to-face and on the telephone. 

 

It is a bonus but not a requirement if you also bring any of the following:

• Experience living abroad

• Working experience in a global company

• Customer Service or Accounting working experience

• Ability to use MS Office well

• Ability to use Salesforce

English Proficiency Level

	High	High middle	Low middle	Low
Reading	X	X
Writing	X	X
Listening	X	X
Speaking	X	X

About IAR

IAR, founded in 1983 in Uppsala, Sweden, is the world’s leading provider of software and services for developing embedded systems and a part of the globally known Swedish engineering heritage. This engineering prowess has given the world Systema Naturae by Carl von Linné, the Centi-grade scale by Anders Celsius and Volvo by Assar Gabrielsson and Gustaf Larsson. IAR is part of the Swedish engineering history of inventors and engineers that have made the world better and push humanity towards progress through their technological innovations and solutions. Engineering is in our name and DNA, and it is the core of everything we do. However, we are not just about technology. Our core lies in the curiosity, courage, and passion that drives all of us at IAR. Together, we aim to reach new heights by enabling our embedded engineers everywhere to build a brighter, better world. At IAR, we are genuinely engaged with a continuous engineering journey, where we provide the technology for engineers to be effective, productive, and efficient. After 40 years in business, our home and heart are still in Uppsala where we started, but we now serve and support our customers globally from 14 offices in almost every time zone and key region. Together, we strive to deliver a secure and intelligent embedded development experience. IAR provides world-leading software and services that accelerate developer productivity in embedded development and embedded security, enabling companies worldwide to create and secure the products of today and the innovations of tomorrow.

 

 

IAR Systems Korea Co., Ltd. is a Korean subsidiary of the IAR Systems Group, selling IAR Systems’ products to the domestic embedded systems market. We opened our office in Seoul in 2012, and have been developing business in Korea since then. Our customers are located across the entire globe and in a number of different industries, from world-famous companies to small companies. We aim to grow our business in the embedded systems segment in the Korean market. Come and join us! For more information, please visit www.iar.com

What are we offering?

With IAR you will get to be part of a multi-cultural and global business in a fast-growing industry. We adopt an Open Door Policy and are welcoming, open to new ideas, and take pride in our achievements. We work together as a team, in each specific office and globally. We are problem-solvers and take on new challenges with excitement and energy. This is why we will emphasize your personal qualities and their alignment with our values and cultures. IAR has grown steadily and is seeking to expand its customer base through global expansion. In addition to Europe and the Americas, we have seen the growth potential of the Asian region in recent years. Based on our products and services with the leading technology, IAR Korea is striving to lead the transformation of the embedded systems segment and secure a larger market position locally. We anticipate the market in Korea will grow, and we offer you the to grow and develop together with the company.

Our Vision

- Profitable Growth

We provide customer value through user friendliness, reliability and quality. Through customer relationships and customer loyalty (above 95%) with a tailored business model, we generate more profit continuously. Especially in China, the automotive and IoT market are growing recently, and we will grow together with specialized technology and support.

- Shared Growth

The driving force behind IAR's results is employees, and the growth of people drives the growth of technology and innovation of services. We will share the world that IAR has transformed with technology, we will share the technology and the growth stories of our employees, and work with our employee community.

- Relations

Digital technology and IoT are driving the market growth. This is the fundamental driving force behind the embedded market, and IAR, the industry leader, is expanding rapidly with new and existing customer/partners segments. And with the introduction of new security solutions, the potential in the market is predicted to be higher. To actively establish close cooperation with the most important players in the market will create long-term customer value and a unique market position.

Our Culture

- Equal opportunities are given and performance is evaluated fairly. - A horizontal organizational culture. Instead of a hierarchical title system. - Everyone can work, learn and grow. IAR fully supports the career development of the individual, and share the employee's future plans together to help them achieve their dreams. - Great Work Place (GWP Program): The Korea office is operating a program for enjoying your daily work. There are various members’ activities such as i) Quarterly outing, ii) Monthly team building program, iii) Regular workshops, iv) FIKA (Swedish social gathering) and v) Intensive holiday system (two weeks consecutive leave).