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LsMon.exe is a tool for checking that there is a working connection between a Client computer and the License Server computer.
Download the zip archive from the link: Zip-file with LsMon.zip
Unzip the archive.
Open a Command Line Window and enter one of these command lines.
> lsmon -s license.server.test.com
(i.e. the host name of the server computer)
> lsmon -s 123.123.321.321
(i.e. the IP address of the server)
(i.e. no parameters)
Copy the contents of the Command Line Window, save to a text file and send the file back to the IAR Support Department for examination.